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Chris Marrington

How to write an apology

How to write an apology

Now here’s a neglected art. We’re all so busy running here and there, treading on each other’s feelings, who has time to write an apology?

Are we really too busy to write a note?

How liking and trust will help you to influence others

How liking and trust will help you to influence others

In 1984, Professor Robert Cialdini PhD wrote one of the best books on the principles of influence ever written. It was called, quite simply, Influence.

The professor researched his book by going under cover and posing as a job applicant, fundraiser, used car salesman and many other roles to test his theories and delve behind the obvious to discover the deep, underlying psychology of influence.

He distilled all this work into Cialdini’s Six Principles of Influence. Here they are:

Don’t let conversation stoppers kill your good ideas

Don’t let conversation stoppers kill your good ideas

We’ve all had discussions that were going along quite nicely, then suddenly everything stops dead. Like cutting the power while watching a movie. What happened?

Perhaps somebody threw in a verbal grenade: a conversation stopper.

This is a useful weapon when debates go off-topic or emotions are overheating and you want to re-focus everyone’s attention.

Here are 10 of the top conversation stoppers you need to avoid

Importance of building and maintaining trust

If only broken promises were as easily mended

If only broken promises were as easily mended What it the importance of building and maintaining trust? Ignore anyone who tells you there are a certain number of golden rules about some aspect of your working life. These convenient ‘listicles’ float around on the internet in ever increasing numbers. There’s just one problem. Things change so …

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Are your communication skills good enough for leadership?

Are your communication skills good enough for leadership?

The truth is that without good communication skills, it’s unlikely you’ll qualify as a leader. If you have the necessary skills and training, you may rise to a management position.  Leadership requires an entirely different set of additional skills.  Your responsibility is to be the craftsman of your organization’s mission. Why communication skills is so important. …

Are your communication skills good enough for leadership? Read More »

Why strategy is important to run a business?

Why strategy is important

Have you heard the expression “If you don’t know where you’re going, any road will get you there?”

Think about that. Where is there? If you have no end in sight, no goal, it doesn’t matter which route you take, you’ll never know when you’ve arrived. Learn to create strategies for success.

How to Crush a Job Interview

How to Crush a Job Interview

4 Simple Techniques For Improving Your Strike Rate.
Interviewing for a new job, whether it’s a step up in your own organization or a move somewhere else is stressful. You know that wrong words or gestures, or fumbled answers mean you won’t even make the shortlist.