Arguments at work. Make your point without making enemies.
Most of us work under high pressure, a minor incident can start a full-blown argument, but remember to make your point without making enemies.
communication skills
Managing difficult meetings
Late attendees, disrupters, silent protesters, gossips and bullies. When you are managing difficult meetings learn how to deal with them.
Nothing to say? Sometimes, silence speaks louder than words.
Ask yourself if what you have to say will add value, purpose or clarity to anyone’s life. If you have nothing useful to say, keep it to yourself.
How to write an apology
Now here’s a neglected art. We’re all so busy running here and there, treading on each other’s feelings, who has time to write an apology?
Are we really too busy to write a note?
Don’t let conversation stoppers kill your good ideas
We’ve all had discussions that were going along quite nicely, then suddenly everything stops dead. Like cutting the power while watching a movie. What happened?
Perhaps somebody threw in a verbal grenade: a conversation stopper.
This is a useful weapon when debates go off-topic or emotions are overheating and you want to re-focus everyone’s attention.
Here are 10 of the top conversation stoppers you need to avoid
Are your communication skills good enough for leadership?
The truth is that without good communication skills, it’s unlikely you’ll qualify as a leader. If you have the necessary skills and training, you may rise to a management position. Leadership requires an entirely different set of additional skills. Your responsibility is to be the craftsman of your organization’s mission. Why communication skills is so important. …
Are your communication skills good enough for leadership? Read More »