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communication skills

How to write an apology

How to write an apology

Now here’s a neglected art. We’re all so busy running here and there, treading on each other’s feelings, who has time to write an apology?

Are we really too busy to write a note?

Don’t let conversation stoppers kill your good ideas

Don’t let conversation stoppers kill your good ideas

We’ve all had discussions that were going along quite nicely, then suddenly everything stops dead. Like cutting the power while watching a movie. What happened?

Perhaps somebody threw in a verbal grenade: a conversation stopper.

This is a useful weapon when debates go off-topic or emotions are overheating and you want to re-focus everyone’s attention.

Here are 10 of the top conversation stoppers you need to avoid