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communication

Body Language speaks louder than words

Is your body using the wrong language?

If your body language is wrong, you can lose deals, spoil relationships and miss business opportunities. Make sure you don’t send the wrong signals or misread the ones you pick up from others.

How to write an apology

How to write an apology

Now here’s a neglected art. We’re all so busy running here and there, treading on each other’s feelings, who has time to write an apology?

Are we really too busy to write a note?